Unique Avian Solutions
for Breeding, Genetics,
and Companion Parrots
Shipping & Returns
Shipping
Items are shipped within the USA by the US Postal Service or UPS, using the least expensive and most efficient route available.  Some items may arrive in separate shipments. For
non-digital items, please allow 7 to 10 business days from the placement of your order.  At this time, we are not shipping merchandise outside of the United States.


Return and Refund Policies for non-written materials (excluding books, e-books and e-magazines):
Returns will be made for items that are unopened, unused and undamaged. Items will be accepted for return within 14 days of delivery. Full purchase price will be issued minus the cost of
shipping and handling.  Returns are shipped at your cost by the carrier of your choice.


e-Books and e-Magazines
If you did not receive your paid, digital order of an e-book or e-magazine issue, please notify us at Info@CockatielsPlusParrots.com.  We will be happy to resend the item to you.  


Books and CD's
If your item was not received, please contact us. We will make every effort to track your item.  Please note that items ordered without a zip or postal code in a mailing address cannot be
tracked.


Exchanges
If you did not receive the correct item, we will gladly exchange it.  Items must be unopened, unused and undamaged.  Returns must be sent within 14 days of delivery at your expense by the
carrier of your choice.


Damaged or Defective Items
If items arrive defective or damaged in transit, please contact us at Info@CockatielsPlusParrots.com so we may resolve the issue and arrange a replacement. Any returns must be made
within 14 days of delivery.  Damaged items shipped by CockatielsPlusParrots.com will be replaced at no additional expense to you.
Shipping & Returns Policy
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